Social Media Account Manager, Dubai

Channel Factory is an award-winning marketing technology company which helps top global brands and agencies maximize YouTube advertising. Recognized as a technology innovator by Cynopsis, and one of the fastest growing companies by Inc., Channel Factory has served over three hundred of the Fortune 500 in delivering scalable, brand safe, contextually aligned YouTube advertising software and services. Channel Factory EU was established in August 2018 with its HQ in Stockholm and is already working with some of Europe’s largest media agencies.

About the role

Channel Factory is looking for a highly motivated Social Media Account Manager with a passion for Social Media marketing and execution while consistently striving to exceed the expectations of clients, team members, and co-workers.

You are a dynamic, strategic, and analytical Social Media Account Manager with experience within the social marketing sphere. Through meticulous attention to detail, you can manage multiple complex projects with ease – whether they call for organizational skills, statistical analysis, or business acumen – and are always ready and excited to put in the extra work.


  • Responsible for launching, maintaining, and reporting on clients social media campaigns
  • Serving as main point of contact for Social Media knowledge for the rest of the Account Management team
  • Working alongside the rest of the Account Management team to grow a book of business by focusing on client retention, growth, renewal, and satisfaction
  • Maintaining and growing your own client stock and expanding it
  • Staying proactive in your work with clients, always one step ahead
  • Respond with urgency to general client requests using your understanding of all internal systems
  • Generating thorough campaign reports that address overall metrics, wins and insights
  • Monitoring campaign pacing and KPI performance and conducting on-going discussions with relevant internal team members and clients; proactively addressing any issues

Skills & experience

  • 2+ years of social media marketing experience (preferable to have account management experience)
  • Experience including, but not limited to, Meta (Facebook & Instagram), TikTok, Twitter, LinkedIn and more.
  • Knowledge of Social Media and analytics software (Facebook Insights, etc.).
  • Working knowledge of paid Social advertising from strategy to execution and reporting within social platforms such as, Facebook, Instagram and TikTok.
  • Strong, professional written and verbal communication skills.
  • Have a thirst to learn about Account Management and the digital landscape
  • Proactive and driven to learn and adapt in a fast-paced digital world
  • Ability to work independently and in a team environment.
  • Exceptional time management skills including the ability to handle multiple clients with changing priorities.
  • Above all, possess the highest levels of professionalism, integrity, and ethics

Are you the right candidate to join us at Channel Factory for an exciting growth journey in the MENA region? Please submit your application together with a cover letter by clicking here: Apply for This Job.

We are looking forward to hearing from you!